Highlights of the Terms and Conditions


  1. Forfeiture of S$75 deposit if cancellation occurs before agreed installation date.
  2. On signing up, customers are committing to an 18-month contract with a monthly service fee of S$26. Subscription charges begin once installation has been completed and the service has begun.
  3. Pricing, delivery date and other errors may be withdrawn or revised and/or your order may be cancelled at any time, without prior notice, before we have both (a) shipped or provided access to your product or service, and (b) received your payment for the product or service. Koble SG Pte Ltd is not responsible for any errors, omissions or misdirected or lost orders, or orders which may be delayed.
  4. Koble SG Pte Ltd reserves the right to modify pricing and modify or cancel promotions at any time, without prior notice.
  5. Koble SG Pte Ltd reserves the right to modify, add, remove components within the system without prior notice. Devices may change/modify as Koble SG Pte Ltd sees fit.
  6. In the unfortunate circumstance that the Older Adult passes away before the installation date, a Compassionate Break will be administered and the initial deposit of S$75 will be returned to the subscriber.
  7. S$75 deposit is refundable upon completion of the 18 month contractual period. The same deposit amount can be used to renew the system contract for another 18 months.
  8. Free home care for elderly can be provided and arranged by Koble with a licensed home nursing agency twice within a contract cycle. For every visit, the first hour is free. Subsequent hours will be charged by the licensed home nursing agency at their hourly rates.



In addition to the highlighted Terms & Conditions, please refer to the detailed Terms & Conditions via the link below